Reference

What You Agree To When You Use 10game

These Terms & Conditions set out the rules that apply when you open an account and use 10game, including how deposits through JazzCash, Easypaisa, and Raast are handled, what your account access covers, and where these terms apply.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast coveredOne account per personPakistan-focused termsTerms may update — check back
10game What You Agree To When You Use 10game
TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team is the right place to start. We handle queries about account access, wallet verification, and terms interpretation through the channels below.

Live Chat Open the chat icon on any page of the site to reach our support team directly. Use this for urgent account or wallet queries tied to these terms.
Email Support Send a detailed message to our support address for written records of disputes or formal questions about how a specific term applies to your account.
Account Help Centre Browse the help section for answers on common terms questions — covering deposits, withdrawal rules, account limits, and eligibility conditions.
HOW WE HANDLE THIS

Account Security and Your Data Under These Terms

Your account data, transaction history, and wallet details are handled under the terms you accept at registration. Here is how we approach the key areas that matter most to you.

Account Security We use encrypted connections for all account sessions. If you suspect unauthorised access, contact support immediately — we can lock your account while you verify your identity.
Data Retention Transaction records tied to your JazzCash, Easypaisa, or Raast deposits are retained as required by our operating obligations. You can request a record of your account history through support.
Cookie Use We use cookies to keep your session active across mobile and browser. Accepting cookies is part of using the platform; you can manage preferences in your browser settings.
Requesting Changes To update your registered wallet number, email, or account name, contact support with valid identification. Changes to payment details require re-verification before withdrawals can proceed.

Common Questions About These Terms

These are the questions we see most often about how our Terms & Conditions work in practice — from account rules to wallet use and how to dispute a decision.

Access depends on whether online gaming is permitted under your local law. We serve regions where it is lawful to do so. Check your local regulations before opening an account.

Multiple accounts are not allowed under these terms. If we detect duplicate accounts linked to the same person or device, both accounts may be suspended and any pending withdrawals reviewed.

Yes. Any deposit made via JazzCash, Easypaisa, or Raast is subject to our transaction rules once confirmed on our system. The payment provider's own terms also apply to the transfer itself.

Contact our support team via live chat or email with your account details and the transaction reference. We review disputes against the terms that were in effect at the time of the transaction.

We may update these terms when needed. We will notify you of material changes through your registered contact. Continuing to use your account after an update means you accept the revised terms.

Send a request through our support email. We will pull your account history and share it with you. Wallet-specific records for JazzCash, Easypaisa, or Raast may also be available from those providers directly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.